terms and conditions

1. Booking and Payments

1.1. All bookings must be made through our official booking system or platform (schedule a booking here). Any additional enquiries please feel free to contact us at hello@musesspace.com.

1.2. Full payment is required at the time of booking. Any refunds will be issued in accordance with our Cancellation Policy, as outlined below.

1.3. Payments can be made via our secure payment platform on our website.

1.4. Late payments may result in the cancellation of the booking without refund. 

2. Cancellation Policy

2.1. Cancellations made 7 days or more before the scheduled rental date will receive a full refund.

2.2. Cancellations made within 7 days of the rental date will incur a cancellation fee of 20%.

2.3. No refunds will be issued for no-shows or cancellations within 24 hours of the booking. 

2.4. Please allow up to 7 days for your refund (where applicable) to be processed.

3. Use of Space

3.1. The rental space must only be used for the purpose specified at the time of booking (e.g., beauty services, wellness classes, creative sessions).

3.2. The renter is responsible for ensuring that all activities comply with local laws and regulations.

3.3. No smoking, alcohol, or illegal substances are permitted in the space unless prior written consent is given.

3.4. Maximum occupancy limits must be observed at all times (30-40max).

4. Cleanliness and Maintenance

4.1. The space must be left in the same condition as it was found.

4.2. Any damage to the property, furniture, or equipment during the rental period will be the renter’s responsibility.

4.3. A cleaning fee of $40 will be charged from the deposit if the space is not cleaned after use. 

5. Liability

5.1. Muse’s Space is not liable for any personal injury, theft, or property damage incurred during the rental period.

5.2. Renters are encouraged to have their own liability insurance to cover potential risks.

5.3. Any third-party vendors or clients brought into the space are the responsibility of the renter. 

6. Equipment and Amenities

6.1. Equipment and amenities included in the rental must be used responsibly and returned in working condition.

6.2. Additional equipment may be available upon request and may incur extra fees.

7. Privacy and Security

7.1. The renter must respect the privacy of other clients and avoid disturbing neighbouring tenants.

7.2. Muse’s Space may use surveillance for security purposes; footage will only be accessed in cases of security concerns.

8. Termination of Rental

8.1. Muse’s Space reserves the right to terminate any rental agreement immediately if the renter violates these terms and conditions.

8.2. In such cases, no refunds will be issued. 

9. Amendments and Updates

9.1. Muse’s Space reserves the right to amend these terms and conditions at any time. Renters will be notified of any significant changes.